|Gitzo GT-0531 Mountaineer 6X Carbon Fiber tripod|
Quality Control - This is the core product of your business. Everything it takes to deliver the product to them is in quality control.
- You must have a product that you deliver consistently that meets a high standard.
- Your paper work needs to be in order. Your accounting needs to be also of high caliber.
- You basic interaction with customers and clients needs to be professional.
- You need to do little things like sending hand written thank you notes to customers after doing a job.
- This is where you over deliver in some way.
- You can improve your presentation. Maybe you decide to spend a little more on the packaging of your product or deliver it earlier than promised.
- Maybe you have a client that is going through a tough time and while they are buying a certain product you decide to give them the upgrade. Instead of the 8x10 you upgrade them to a 16x20 or just give them the 16x20.
- Maybe a client has a nonprofit that they support and you decide to give a gift to the nonprofit in their name.
- You take time to recognize them on their birthday in some way.